Our commitment at Silver Bay is to ensure that you are always provided with excellent service and care. Occasionally you will need to contact us with a maintenance problem or repair request. Our Silver Bay Service Department will be available to answer Maintenance calls from 7:00 AM to 7:00 PM CST. Overflow and emergency calls will be attended to on a 24/7 basis.
Silver Bay will service:
- 2nd level gutters
- Air conditioner, furnace, and heat pumps
- All appliances
- Garage door
- Garbage disposal
- Irrigation systems
- Major drain clogs
- Plumbing leaks
- Water fixtures
- Water heaters
The most efficient way to submit your request is to follow the steps below:
While you are responsible for minor maintenance in and around your home, and any damage caused by you and/or your guests, we will take care of any major maintenance concerns that may arise. Minor repairs under $100 are considered resident responsibility.
We’ve collected many helpful maintenance troubleshooting videos that you can follow along to prior to submitting a maintenance request. If a vendor is dispatched and we find that one of the troubleshooting options would have corrected the problem, you will be charged for the service call.