Paying Your Rent

Calendar marked to show rent due

Rent Due Date

Your rent is due on or before the 1st of each month. If we do not receive your rent by the 5th of each month it is considered late. Please refer to your lease for specific details regarding your due date and when late fees are applied.

How to Pay Your Rent

We do not accept cash payments or post-dated checks.  You can pay your rent through one of the following methods:

  • Online: via the Resident Portal at You will need your resident access code to set up your online rental payment account. See the illustration on the previous page. Online payments require the full balance to be paid from one payment account. (NOTE: Visa, MC and Discover: 2.20%, or Amex: 3.00%. Debit card transactions will have a flat service fee of $2.95 or $3.95 per transaction.)

Download the Rent Café Resident app today! AppStoreAndroid-app-on-Google-play-logo-vector-black


We also offer text-to-pay, which you can sign up for through your Resident Portal accountOpt In
by clicking the “Opt In” button. This feature offers the ability to check account balances, submit payments, and receive instant confirmations via secure text messaging.

  • Walk in Payment System (WIPS): The WIPS program enables you to make your rent payments in cash using a WIPS card at over 18,000 locations. This allows you to pay your rent at locations and during hours that are convenient for you. WIPS payment centers generally only accept cash and requires a minimal service fee each time, generally $3. To find a WIPS payment center closest to you, go to Contact us today to request a WIPS card (844) 427-2791.
  • Overnight Mail Payments: Send check, money order, or cashier’s check to Silver Bay at the US Bank address below (please include property ID and address on your check).

US Bank
C/O Lockbox 957438
Mail Code: SL-MO-C1WS
1005 Convention Plaza
St Louis, MO 63101

  • Standard US Postal Service Mail: Send check, money order, or cashier’s check to Silver Bay at the PO Box address below (please include property ID and address on your check).

Silver Bay Property Corp.
Property ID – Property Address
PO Box 957438
St Louis, MO  63101-7438

*Please allow up to 5 days mailing time for your payment to be received for rent due on the 1st

Call center man
For payment questions call: (844) 427-2791

*You may NOT pay your rent at our physical office locations. Please refer to one of the above payment options to complete your transaction.


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